Booking information

If you would like to check availability or make a booking, our online booking system through Hallmaster is available by clicking on either of the two boxes on the right of this page for 'View our Availability' or 'Booking Enquiry'.

Our user guide for the system is available in the Documents tab and you can view a You Tube video here: https://www.youtube.com/watch?v=KMhF_fpvjHA&authuser=0

If you are a first time hirer, you'll need to register your details and create a password before making a booking, but you'll be able to make subsequent bookings using your registered details.

Once you have completed the form, please click 'Save' and your booking request will be sent to our Secretary.  An automated email will acknowledge the booking - this is not a confirmation.  Our Secretary will send a separate email once your booking is confirmed.

If, having completed the booking form, it does not save, please check you have completed all the required sections.  If you have any difficulties completing the registration details or booking form, please email Wylaminstitute2@gmail.com for assistance.

Important booking information

Our Standard Conditions of Hire and Health & Safety policy must be agreed when you make a booking.  These documents are linked on the booking form or available in the Documents section of the website.

A £50 deposit is payable for single events and will be retained if the Institute requires repairs or cleaning after the event.  We reserve the right to charge an additional amount if any repairs or cleaning costs exceed the £50 deposit.

Payment terms

Regular bookings: invoicing is monthly in arrears.

Single events: an invoice will be sent prior to the event and payment is due a minimum of 2 days before the booking date.

You can make a payment directly to our bank account, or by card in the office.  We also accept cheques and cash.

If making a bank transfer, please add the invoice number as a reference.  Our Santander bank details are:

Sort code:  09 01 54

Bank Account: 24351080

Thank you for hiring Wylam Institute for your event.

 

Our online booking system launched in January 2026 and we have created this user guide to assist new and regular hirers when making a booking.